FroGo
Operations

Manager – Logistics

  • Delhi NCR, Bengaluru
  • Full-time
  • 3–5 years
  • Posted 12 Nov 2026
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Role Overview

We are looking for a hands-on logistics professional with 3–5 years of experience in logistics, vendor management and 3PL operations.

The candidate will be responsible for managing and optimising logistics operations across multiple cities, driving 3PL partner performance, developing commercial proposals, negotiating contracts, improving vehicle utilisation and ensuring cost-effective and timely movement of goods.

The role requires strong commercial acumen, vendor management, communication and analytical capabilities, along with the ability to independently manage multi-city logistics operations.

Key Responsibilities

1. Logistics & Transportation Management

  • Manage end-to-end logistics and transportation operations across multiple cities.

  • Manage and coordinate with 3PL partners, transporters, fleet operators and logistics vendors.

  • Drive freight cost optimisation through rate negotiations, route optimisation, load consolidation and efficient vehicle deployment.

  • Improve vehicle utilisation through better load planning, capacity utilisation and trip planning.

  • Monitor transportation costs, freight rates and cost per trip / per unit movement across cities.

  • Ensure optimal vehicle availability based on daily dispatch requirements and business volumes.

  • Identify opportunities to improve transportation efficiency and reduce logistics overheads.

2. Vendor Management & Commercial Negotiations

  • Identify, evaluate and onboard 3PL partners, transporters and fleet operators across operating cities.

  • Prepare logistics proposals, commercial quotations and cost estimates based on business requirements.

  • Develop cost models and evaluate vendor proposals for commercial viability and operational feasibility.

  • Lead commercial discussions, rate negotiations and contract finalisation with logistics partners.

  • Negotiate transportation rates, payment terms, service commitments and other commercial conditions.

  • Draft, review and manage logistics contracts, work orders and service agreements in coordination with relevant stakeholders.

  • Define, implement and monitor SLAs with 3PL partners, ensuring accountability for service quality, cost and delivery performance.

  • Conduct periodic vendor performance reviews and drive corrective actions for SLA deviations.

3. Logistics Operations

  • Independently coordinate and manage logistics operations across multiple city locations.

  • Ensure consistent operational processes and service standards across all locations.

  • Plan inter-city and intra-city transportation requirements in coordination with warehouse and CFA teams.

  • Monitor city-wise logistics performance, costs and operational efficiency.

  • Resolve operational bottlenecks and escalations across locations.

  • Build scalable logistics processes to support business expansion into new cities.

4. Warehouse & CFA Coordination

  • Coordinate with warehouse and CFA teams for dispatch planning and transportation requirements.

  • Ensure timely vehicle placement and dispatch execution.

  • Monitor vehicle turnaround time, loading efficiency and delivery schedules.

  • Ensure adherence to cold-chain transportation and product-handling requirements.

  • Coordinate with internal teams to resolve dispatch and delivery-related challenges.

5. Process, Communication & Stakeholder Management

  • Track key metrics including freight cost, cost per delivery, vehicle utilisation, vehicle turnaround time, OTIF and transporter performance.

  • Analyse logistics expenditure and identify cost-saving opportunities.

  • Drive standardisation of logistics processes, reporting and operational controls.

  • Maintain effective communication with 3PL partners, transporters, warehouse teams, CFA managers and internal stakeholders.

  • Act as the primary point of contact for logistics-related commercial and operational discussions.

  • Communicate business requirements, service expectations, operational changes and performance feedback to external partners.

  • Manage escalations proactively and ensure timely resolution of operational and commercial issues.

  • Prepare and present logistics performance reviews, cost analysis and proposals to management and business stakeholders.

  • Ensure clear documentation and timely follow-ups on commitments, contracts and service-level deliverables.

Required Skills & Qualifications

  • 3–5 years of experience in logistics, transportation, supply chain or 3PL management.

  • Strong experience in managing transporters, 3PL partners and fleet operations.

  • Experience in preparing commercial proposals, cost estimates and logistics quotations.

  • Demonstrated ability to negotiate transportation rates, commercial terms and contracts.

  • Good understanding of SLA definition, implementation and performance monitoring.

  • FMCG, food & beverage, cold-chain or e-commerce logistics experience is an advantage.
  • Proficiency in MS Excel and logistics MIS reporting.

  • Exposure to ERP, WMS or Transportation Management Systems (TMS).

Apply for Manager – Logistics